We have provided a number of ways for our Customer Care team to help you

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President's Award

  
Ford Motors President's Award given to Gilbert & Baker Country Ford.

Gilbert & Baker Country Ford received the 2008 Ford Motor President's award. The President's Award recognizes and rewards Dealers who have excelled in achieving superior Customer Satisfaction and are Blue Oval Certified.

 
   

 

Contact Information

  

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. GILBERT & BAKER COUNTRY FORD customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

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Telephone:

Customer Care Center:

1.800.253.1905

256.891.8492

 

Monday to Friday   8:00am to 6:00pm (CST)

Saturday   8:00am to 5:00pm (CST)

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

 

Service Center:

Phone: 256.455.4551

Fax: 256.891.8492

 

Parts Center:

Phone: 256.455.4549

Fax: 256.891.8492

FAX:

256.891.8492

Mail:

Send your inquiries to:

Gilbert & Baker Country Ford, Inc.

PO Box 1697

Hwy 431 North

Albertville, AL 35950